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Policy Privacy | Coach In App

Policy Privacy

Privacy Notice

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through Coach in App websites, devices, products, services, online stores, and applications that reference this Privacy Notice (together “Coach in App Services”).


Controller of Personal Information

The owner of this domain is data controller of personal information collected and processed through Coach in App Services.


What Personal Information About Customers Does Coach in App Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of information we gather: Information You Give Us: we receive and store any information you provide in relation to Coach in App Services when:

 place an order through Coach in App Services;
 download, view, or use content on a device, or through a service or application on a device;
 provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
 communicate with us by phone, e-mail, or otherwise;

As a result of those actions, you might supply us with such information as: your name; address and phone number; payment information; your age; your location information; content of reviews and e-mails to us; personal description in Your Profile; VAT numbers; and device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronise them with your other Coach in App devices.

Automatic Information: we automatically receive and store certain types of information when you use Coach in App Services, such as information about your use, including your interaction with content and services available through Coach in App Services. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Coach in App Services and other content served by or on behalf of Coach in App on other websites.

 the Internet protocol (IP) address used to connect your computer to the Internet;
 login; e-mail address; password;
 the location of your device or computer;
 device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
 purchase and content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers;
 the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/ or content you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs),

We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.

 Information From Other Sources: we might receive information about you from other sources, to example:
 account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services;
 search results and links, including paid listings (such as Sponsored Links);


For What Purposes Does Coach in App Process Your Personal Information?

We process your personal information to operate, provide, and improve the Coach in App Services that we offer our customers.

These purposes include:

 Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
 Provide, troubleshoot, and improve Coach in App Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Coach in App Services.
 Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Coach in App Services.
 Communicate with you. We use your personal information to communicate with you in relation to Coach in App Services via different channels (e.g., by phone, email, chat).
 Fraud Prevention. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Coach in App, and others.
 Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.


What About Cookies?

To enable our systems to recognise your browser or device and to provide Coach in App Services to you, we use cookies. For more information about cookies and how we use them, please read our Cookies Notice.


Does Coach in App Share Your Personal Information?

Information about our customers is an important part of our business and we are not in the business of selling our customers' personal information to others.

 Transactions involving Third Parties: you can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.
 Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
 Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Coach in App.com, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
 Protection of Coach in App and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Coach in App, our users or others. This includes exchanging information with other companies and organisations for fraud.
 Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information. Transfers out of the Economic Area. Whenever we transfer personal information to countries outside of the Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data


How Secure is Information About Me?

We design our systems with your security and privacy in mind.

 We work to protect the security of your information during transmission by using Secure Sockets
Layer (SSL) software, which encrypts information you input.
 Your credit card data are processed by Paypal.
 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
 It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.


What About Third-Party Advertisers and Links to Other Websites?

Coach in App Services may include third-party advertising and links to other websites and apps. Third party advertising partners may collect information about you when you interact with their content, advertising, and services.


What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the "Your Account" section of the website.


What Choices Do I Have?

If you have any questions or objection as to how we collect and process your personal information, please contact info@coachinapp.com. Our Coach in App Services also include settings that provide you with options as to how your information is being used.

 As described above, you can choose not to provide certain information but then you might not be able to take advantage of many of the Coach in App Services.

 The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Because cookies allow you to take advantage of some essential Coach in App Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any Coach in App Services that require you to Sign in. For more information about cookies, see our Cookies Notice.

 If you want to browse our websites anonymously, you may do so by logging out of your account  and disabling cookies on your browser.

 When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.
 You will also be able to opt out of certain other types of data processing by updating your settings on the applicable Coach in App website In addition, subject to applicable law, you have the right to request access to, correct, and delete your personal data, and to ask for data portability. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances. If you wish to do any of these things, please contact info@coachinapp.com.


Are Children Allowed to Use Coach in App Services?
If you are under 18, you may use Coach in App Services only with the involvement of a parent or guardian.


How Long Do We Keep Your Personal Information?

We keep your personal information to enable your continued use of Coach in App Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.


Contacts, Notices; Revisions

If you have any concern about privacy at Coach in App or want to contact one of our data controller, please contact info@coachinapp.com with a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Notice will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.


Information You Can Access

Examples of information you can access through Coach in App Services include:
 status of recent orders (including subscriptions);
 your complete order history;
 personally identifiable information (including name, e-mail, password);

 e-mail notification settings (including Product Availability Alerts, Special Occasion Reminders, and