Coachinapp.com Privacy Policy
We understand how important it is to you how your information is used and shared
that affect you and we appreciate the trust you place in us to do so in a scrupulous and responsible manner. This
Privacy Policy describes how we collect and process your personal data across websites, devices,
Coach in App products, services, online stores, and applications that link to this Privacy Policy
(collectively, the “In-App Coach Services”).
Controller of the processing of personal data
The domain owner is the data controller of the personal data collected and processed through the Coach Services in
App.
What personal data from clients is collected by Coach in
App?
We collect your personal data to provide and continuously improve our products and services. Below are
List the categories of data we collect:
Data you provide to us directly: We receive and store any data you provide to us in connection with the Coach Services in
App, when:
Place an order through the In-App Coach Services;
download, view or use content on a device or through a service or application;
Provide details in the My Account section (and you may have multiple accounts if you have used more than one
email address when you made a purchase) or in the My Profile section;
communicate with us by phone, email or otherwise;
fill in a questionnaire, a request for help or an event participation form;
By acting as above, you may provide us with the following data: your name; your address and telephone number; the
payment-related information; your age; information about your location; the contents of reviews and
e-mails sent to us; the personal description contained in the My Profile section; VAT number; and the
device logs and configurations, including Wi-Fi credentials, if you choose to sync automatically
In-App Coach with your other devices.
You may choose not to provide certain data, but if you do so, you may not be able to use our Services
Coach in App.
Data that is collected automatically: When you use the Coach Services in the App, we receive and store
categories of data, such as information about your use of data, including the
your interaction with the content and services available through the In-App Coach Services. Like many other websites,
we use “cookies”; and other unique identifiers, and we obtain certain types of data when your
browser or your device accesses the Coach Services in the App and other content provided by, or on behalf of, Coach in
Apps on other websites, such as:
the Internet Protocol (IP) address used to connect your computer or other devices to the Internet;
your login, e-mail address and passwords;
Computer, device and connection information, such as device applications or the
browser type and version, browser plug-in types and versions, operating system, or time zone
set up;
the location of your device or computer;
Information about your interaction with the content, such as content downloads,
information about your Internet service provider;
Device metrics, such as when a device is in use, application usage,
connectivity and any errors or failures;
the complete URL (Uniform Resource Locators) path (including date and time); The number of
cookie; the products and/or content you have viewed or searched for; page load times,
download errors and page interaction information (such as scrolls, clicks, and user movements).
cursor on pages);
We may also use device identifiers, cookies, and other technologies on devices, applications, and our
web pages to collect browsing, usage or other technical information for the purposes of
Fraud prevention.
Information we receive from other sources: We may receive information about you from other sources, such as:
Account data, information about acquired or redemption codes, pages visited, or other
information about your interactions with companies with whom we operate certain co-operated offers.
branding or otherwise;
Search and link results, including paid ads;
For what purposes does Coach in App process your personal data?
We process your personal data to operate, provide and improve the In-App Coach Services we offer to our clients.
These purposes include:
Purchase and delivery of products and services. We use your personal data to receive and manage orders,
provide products and services, process payments, and communicate with you about your orders, products,
services and promotional offers.
Provide and improve the Coach Services in the App and resolve any issues related to them. Use
your personal data to provide functionality, analyze performance, correct errors, and improve usage, and
the efficiency of the Coach Services in the App.
Suggestions and personalization. We use your personal data to suggest features, products, and
services that may be of interest to you, to identify your preferences and personalize your experience with the
In-App Coach Services.
Communicate with you. We use your personal data to communicate with you about the Coach Services in
Apps through different channels (e.g., via phone, email, and chat).
Fraud prevention. We also process personal data to prevent and detect fraud and abuse in order to
protect the safety of our customers, Coach in App, and others.
Purposes for which we ask for your consent. We may also ask for your consent to process your
personal data for specific purposes that we will disclose to you. When you consent to the processing of your data
personal data from us for a specific purpose, you may withdraw your consent at any time and, if necessary,
In this case, we will cease to process your data for this purpose.
Cookie
To allow our systems to recognize your browser or device and to provide you with the In-App Coach Services
We use cookies. For more information about cookies and how we use them, please see the
our Cookie Policy.
Does Coach in App disclose your personal data to third parties?
Data about our customers is a critical component of our business, and we do not sell the data to third parties
of our customers.
Transactions involving third parties: you will be able to recognize when a third party is involved in the
transactions and it is in connection with these transactions that we share customer information with you
third party.
Third-party service providers: We use other companies and individuals to perform certain activities for
our account. For example, to fulfill orders for products or services, send paper mail and email, remove
recurring information from customer lists, analyze data, provide marketing assistance, provide
searches and links (including ads and paid links), process payments, transmit content, and provide
customer support services. These third-party service providers only have access to personal data that is
necessary for the performance of their activities, but they will not be able to process the data of which they become aware
for further purposes. In addition, these third parties are required to process the personal data of which they become aware in
compliance with this Privacy Policy and applicable data protection laws
Personal.
Business transfers: as our business is constantly developing, we may sell or buy
other companies or services. In general, in such transactions, customer data is part of the assets
that is transferred, but remains subject to the content of the previous Privacy Policy
possibly applicable (unless, of course, the customer agrees otherwise). In case
Coach in App.com and its business assets are acquired by third parties, personal data relating to the
would naturally be among the assets transferred.
Protection of Coach in App and others: We disclose account information and other personal data when
we believe that such disclosure is in accordance with legal obligations; to enforce or apply our
General Terms and Conditions of Use and Sale and other agreements; o to protect the rights, property and security of
In-App Coaches, our users, or others. This includes the exchange of information with
other companies and organizations that provide fraud prevention.
In cases other than those listed above, you will be informed whenever your personal data is shared with third parties, and
You will have the option to choose whether or not to allow such disclosure to third parties.
Transfers outside the Economic Area. Whenever personal data is transferred outside of the
Economic Area, we will ensure that such data is transferred in accordance with this Privacy Policy and
applicable data protection regulations.
How is the security of your personal data ensured?
We design our systems and devices with your security and privacy in mind.
We are committed to protecting the security of your data during transmission by using Secure software
Sockets Layer (SSL), which encrypts the information you provide.
Your credit card details are managed for us by PayPal.
We take physical, electronic and organisational security measures in relation to the collection,
storage and disclosure of our customers’ personal data. Our Security Procedures
imply that you may occasionally be asked to provide proof of your identity before disclosing data to you
Personal.
It is important that you take appropriate measures to prevent unauthorised access to your password and passwords.
computers, devices, and applications. Always make sure you’re logged out when you finish using a
computer shared with other users.
Third-Party Advertisers and Links to Other Websites
The Coach Services in Apps may include third-party advertisements and links to other websites and applications. Partner
Third-party advertisers may collect information about you when you interact with their content, advertising
and their services.
What personal data can you access?
You can access your data which includes your name, your address, your payment options, information
on your profile, your settings, and purchase history, from the “My Account” section of the site.
What options do you have?
If you have any questions or objections about how we collect and process your personal data, please
to contact info@coachinapp.com. Our In-App Coach Services also include settings that allow you to
to choose how your data may be used.
The Help menu on most browsers and devices will tell you how to prevent your
browser or your device accepts new cookies, such as having your browser notify you when you receive a
new cookies and how to disable cookies altogether. Because cookies allow you to take advantage of certain Services
Coaches in Essential Apps, we recommend that you leave them turned on. If, for example, you block or reject our cookies,
you will not be able to add items to your Shopping Cart, complete your order, or use the Coach Services in
Apps that require your authentication. For more information about cookies, please see our Privacy Policy
on Cookies.
If you wish to browse our websites anonymously, you can do so by logging out of your account and
disabling cookies on your browser.
When you allow us to process your personal data for a specific purpose, you can withdraw your consent in
at any time. In that case, we will cease any further processing of your data for that specific
purpose.
You can also disable other specific types of processing by updating the settings on the relevant website
Coach in App, on your device, or on the app.
In addition, according to applicable law, you have the right to request access to, rectify and delete your data
and exercise the right to data portability. You can also object to our processing of your data
or request, in certain cases, the restriction of the processing of your personal data. If you wish to exercise
If you have any of these rights, please contact info@coachinapp.com.
Can minors use the Coach Services in the App?
If you are under the age of 18, you can only use the In-App Coach Services with the involvement of a parent or guardian.
How long do we keep your personal data?
We retain your personal data to enable you to use the Coach Services in the App on an ongoing basis throughout the
time necessary to pursue the purposes described in this Privacy Policy, as required by the
law, for example, for tax and accounting purposes or as otherwise communicated to you. For example, we keep the history
so that you can review the purchases you have made (and repeat orders if you wish) and at which
addresses you have requested that orders be shipped, as well as to improve the appropriateness of products and content
that we recommend.
Contacts, Disclosures and Revisions
If you have any questions about how Coach in App uses and processes personal data or would like to get in touch with our
Data Controller, write to info@coachinapp.com sending a brief description of the matter you intend to
Submit to us and we will do what we can to help you.
As our activities are constantly changing, our Privacy Policy is also subject to change. You
We suggest that you check our site frequently for changes. Our Privacy Policy
Current Privacy applies to all data we have about you and your account, unless otherwise stated. From the moment
that we keep our promises and will never change substantially without the consent of our customers
our policies and procedures by making them less protective of our customers’ data that
we have collected.
Data you can access
Through the in-App Coach Services you can access certain data such as, for example:
the status of recent orders (including service subscriptions);
complete order history;
personally identifiable information (including name, email, password);
Email notification settings (which include product availability alerts, occasion alerts
specials and newsletters);